We are living in a time of great
flexibility.
Because we have cars, we can live
in one place and work in another.
Because of cheap fiber, we can live
in one country and serve customers across the world.
Because of all the developments in
telecommunication, communication technologies and social media, we can do
business with, and communicate instantly, with people anywhere in the world.
How do we harness the power of
flexibility in our lives?
First, we need to understand all
the things that impact the amount of flexibility we have in our lives.
We have to understand who has more
flexibility, and who doesn’t, and why.
And we have to understand how to
close the gap between us and those who have more flexibility.
People who are their own boss have more flexibility
When you are your own boss, you
call the shots.
Want to hire somebody?
You can call them up and say, “You
have a job”.
Want to hire 4 people instead of 1?
This is something I actually did when I had my own creative shop Purple Patch.
You can do that.
Want to give your star employee a
raise after a month on the job?
You can do that.
Want to close up shop for a week
and go on a holiday?
You can do that.
When we work for a company, we have
much less power.
We have to get the “headcount
approved” before we can hire anybody.
We can give raises only once a year
and there is a fixed amount of money we get to distribute.
Our power even over our own benefits
is limited.
For instance, we have to get our PTO
‘approved’ before we can go on vacation.
Being your own boss, you get to decide
when to work, how to work, what you can spend money on, when to hire and how
many to hire, which customers to do business with, and so much more.
So hearken to that entrepreneurial
spirit in you.
Failing that, know when you have
the right boss. Micromanager type bosses
will never give you any flexibility.
Find a flexible boss, if
flexibility matters to you.
The smaller your business, the more flexibility you will have
Once your business reaches a
certain size, and certainly if you go public, you cannot make decisions as easily
or quickly as you did, when you were a small business owner.
The great part about owning a small
business is the flexibility.
So as you grow your business, know
what you are after.
People who have an education have more flexibility
If you have an education or
specialized training, you will have more flexibility.
If your education or training is in
demand, you will have even more.
Currently, training in Xactly and
Varicent, as well as being an experienced commissions analyst, is in high
demand.
This gives me flexibility to get assignments
and to pick and choose between them.
Being in certain fields gives you more flexibility
If you are a teacher, a nurse, a
doctor, an accountant – you can go anywhere and get a job; whereas a techie can
only get a job in technology or manufacturing.
In both the fields I have worked in – advertising and commissions
administration, I have had to be in big cities to get a job and have a career.
People who have broader exposure and experience have more flexibility
The more exposure and experience you
have, the more flexibility you will have. As an experienced Commissions
Consultant, with more than 10 assignments under my belt, I have exposure to
multiple companies and plans. I have used Xactly in multiple assignments. I
have used Varicent in multiple assignments. I have used Excel in multiple
assignments. I have experience in administration, testing and implementations. All
this gives me tremendous flexibility.
Look to broadening your exposure
and experience if you want to increase your flexibility.
For instance, if I added Callidus
to my repertoire, I would enjoy even more flexibility than I do now.
The more value you deliver, the more flexibility you will have
If we want to increase our
flexibility, we have to look for ways to deliver value.
Delivering value means delivering
something that is not expected. On every assignment, this is what I try to do. I
have found a sure way to deliver value is to create a commissions process
document for a company, if they don’t already have one. I have created commission process documents for
several companies. Further, at some of
these companies, I have used the commissions process document I have written to train a new commissions analyst. This enabled me to make
improvements to the document, based on instruction gaps which surfaced during the training.
At my current assignment, I created
a Commissions Process Document, and I also created a Commissions Detail
Report to enable crediting checks to be done simply and effectively.
These are examples of how to
deliver value and increase your flexibility.
Note, if you want to deliver value, you may have to do it on your own time, or in your downtime.
You were hired to handle some
specific tasks. You are expected to do that, and to do it well. That should be your first
priority.
But you should look for ways to
deliver value over and above that, using any available time you have such as
downtime, and, dare I say, even your personal time.
You have everything to gain and
nothing to lose
The more mastery you have, the more flexibility you will have
Mastery will give you flexibility in
terms of what you can charge for your work, flexibility in terms of how much
time you take on a project, flexibility in terms of what you are allowed to
do, and the freedom with which you can do it.
Master architects and designers
have this flexibility.
Recently, in a book I was reading,
I learned about a company that specializes in building and restoring church organs. They have made a name for themselves. Naturally, their customers will even wait in
line for them to become available to do the job.
Become a master at what you do, so
that customers will line up for you and give you complete room to innovate and
do the best job.
Life circumstances can give you more flexibility
Being single, being unattached,
being married without kids, being an empty nester, any of these circumstances
gives you more flexibility. You can stay
as long as you want at work, you can both travel without restrictions; you can
take vacations in the off season. You have a lot more options and flexibility,
than people who are not in your situation.
Make the most of being single,
being unattached, being married without kids, or being an empty nester.
Don't whine. Make the most of the flexibility you have.
People with an emergency cushion have more flexibility
I was able to walk out of my job in
2010, because I had an emergency cushion.
For the next one and a half years, I supported myself without an
unemployment check, and what’s more, I earned less than what an unemployment
check would have given me. But because I
had savings, I was fine.
Give yourself an emergency cushion
and you too will have more flexibility.
People with no debt have more flexibility
The other reason I had the guts to
quit my job in 2010, was because I had no debt.
I did not even have a car loan.
If you want to give yourself more
flexibility, try to keep your debt burden to a minimum, and work towards
getting it down to zero, even. It is a
worthwhile goal.
People who rent have more flexibility
There I said it. I know it is everyone’s dream to own a home,
but with renting, you have less fixed expenses, you have more flexibility to
move, and more.
If you manage/use unstructured time well, it will give you more
flexibility
I used to take the bus to go to my
Varian Medical assignment in Palo Alto.
The bus ride was one and a half hours. I always had a book to read, plus
a note pad and a pen. Many a Minoo Jha
Life Strategies post was written on those bus rides.
I also think about ideas for posts, when I
am in stuck in 5 mph traffic on the way to work.
If you make the most of your unstructured
time – when you are in a waiting room, when you are stuck in traffic, you will
have more flexibility.
If you combine activities, it will give you more flexibility
For instance, simply combining what
you get done every time you make a car trip will give you more flexibility - such
as buying your groceries on the way home from work.
I combine exercise with reading – I
ride a stationary bike with a book in my hand.
A lot of my reading gets done that way.
Being spontaneous gives you more flexibility
In 2013, I was sponsored by an
implementations company to go to Toronto, Canada to do Varicent training.
The GM of the implementations
company called me up and said “We would like to sponsor you to go for training
to Canada, we will cover all your expenses, but you will have to fly out next
Tuesday”. It was less than a week away. I told him to give me an hour to figure
out whether I could do it and I called him back and said yes.
The more flexible and adaptable we
are, the more we can say yes to opportunities and options that come our way.
Having gaps in your calendar will give you more flexibility
I deliberately have a very open calendar so I
can be spontaneous. It gives me the flexibility
to adapt to other people's schedules and be ready to do interesting things.
The fewer restrictions you have, the more flexibility you will have
Because of our life circumstances,
we may have restrictions. We should not
try to add extra restrictions on top of that.
For instance, not being able to
drive in the Bay Area would be a huge restriction in any resident’s life.
I realized this as soon as I came
to America and my first priority was to learn driving.
If I hadn’t learned to drive, I
would have much less flexibility both in my work life and in my personal life.
The more knowledgeable you are, and the more things you can do, the
more flexibility you will have
We should try to become as
knowledgeable and as capable as we can.
Because the things we are able to
do will give us more flexibility.
And the things we are unable to do could
hold us back.
To give you an example, if you know
how to do your taxes, you will have more flexibility in doing your taxes and
managing your money.
So think about learning to do the
things that other people have learned to do.
Enjoy the benefits that they enjoy.
Don’t know how to drive? Learn.
Don’t know how to cook? Learn.
Don’t know how to use a computer to
do certain things? Learn.
You want to increase your flexibility,
whether it is to get a job, or to manage your health, finances, or any other aspects
of your life.
Fewer hang-ups will give you more flexibility
If you can’t do this, or you can’t
do that, which everyone else is perfectly capable of doing, or you have too
many requirements, you are not going to have flexibility.
For instance, to give you an
example from the travel sphere, if you need a window seat and you need a specific
kind of food that's not easily available, and you can only leave at a certain
time, you will have less flexibility to fly.
Good health gives you more flexibility
With good health, you can do many
more things.
If you have bad health, it will limit the kind
of jobs you can take up and it will certainly rule out jobs where there is no
health insurance.
Recently I heard a story about someone
who applied to a job. She interviewed over the phone, and the
hiring manager found her a perfect fit for the job. He asked her to come in for a face-to-face
interview just as a formality –she interviewed so well on the phone, he had a
job offer ready for her. Unfortunately,
she was in bad health and could not climb a small flight of stairs easily. At the end of the interview, when she got up,
she fell off her chair and couldn't get up off the floor. As a result of this, the manager declined to
give her the job.
Work on your health so it never
becomes an obstacle in any areas of your life.
If you make more friends, you will have more flexibility
When I first came to America, I did
not have any friends.
My car got towed twice during my
first year in America.
Each of those times, it was an
ordeal to get to the towing company to get my car back, because I had no one to
drive me.
I had to catch multiple buses, and
a cab, with Tanita tagging along.
Two months ago, my car got towed,
and I was immediately able to call one of my friends to get a ride to the yard
where my car was.
P.S. Lest you think I have a habit of parking
where I shouldn’t, this recent incident happened after 19 years.
My daughter Tanita has lots of
friends. Her friends have helped her in
lots of sticky situations.
Once when Tanita went to Santa
Cruz, she accidentally dropped the car keys between some rocks. After searching for the keys for half an
hour, she gave up. She got one of her
friends to come to our house, get the spare car key from me and drive the key
up to her in Santa Cruz, even though it was 8 p.m. at night.
This is just one of many jams her
friends have helped her get out of.
If we don’t make friends, we will
spend a lot more time (and money) on many things, because we have to do
everything by ourselves.
If you make enemies, you will have less flexibility
Connected with this, if you make
enemies, you will have less flexibility.
As an example, if you make enemies of the
immediate people you work with, they will not have your back.
Here is a scenario that could
easily happen – where you would be in a jam.
You accidentally leave some
leftover food on your desk when you leave office on a Thursday.
On Friday, you find you are not
able to go into work for some reason.
You should be able to call one of
the people you work with, and say, “Hey, I left half a foil-wrapped burrito on
my desk. Do you mind tossing it in the
trash can, since I won’t be coming in till Monday?
You won’t be able to do that if you
have made enemies of your coworkers.
Being low maintenance and having few demands gives you more flexibility
I think what I am appreciated for
most in my assignments is that I am low maintenance. I adapt to the environment. No computer? I bring my own. No access to
shared folders? I create a Drop Box account.
No cube for me to sit? I sit in a conference room, work from home, or
use an open space. No badge? I call when I get to the lobby every day. No really juicy stuff for me to work on, just what no one else wants to do. I do it without any trace of attitude. Also, I
do not badger, or get antsy, as the end date of my assignment nears. I stay focused on the work till
the very end. In fact, my promise to
each of my hiring managers is “I will be here as long as you need me, and no
longer than you need me.”
Being low maintenance should extend
to as many areas of your life as possible for maximum flexibility. This means you should be open to new foods,
easy about adapting to other people’s schedules and tastes, etc. If for example, a restaurant has to be picked for an
event, it’s best to say “I'm fine with anything.” This is one of the most valuable
things you can do for yourself - be able to socialize without being
high maintenance.
I used to be a high maintenance
person. I changed about a decade ago. The benefits of changing were so
enormous, I feel everyone should become a low maintenance person without a moment's delay.
I observe, as we become older, the more inflexible we become, and the more difficult it is for us to do things any other way, but the way we are used to.
This inflexibility does us no good.
So make a pact with yourself - catch
yourself in the act of being inflexible, and deliberately choose to go the other way.
In no time, you will be so flexible, no one will ever accuse you of being anything but.
Here are some quotes to inspire
you:
“The measure of intelligence is the
ability to change.”
― Albert Einstein
― Albert Einstein
“I want to caution you against the
idea that balance has to be a routine that looks the same week in and week
out.”
― Kevin Thoman
― Kevin Thoman
“The measure of a person’s strength
is not his muscular power or strength, but it is his flexibility and
adaptability.”
― Debasish Mridha MD
― Debasish Mridha MD
“There may be arrogance – and the
laziness of someone who is indefatigable when doing what he enjoys, but only
when doing that.”
“If you’re not stubborn, you’ll
give up on experiments too soon. And if you’re not flexible, you’ll pound your
head against the wall and you won’t see a different solution to a problem
you’re trying to solve.”
― Jeff Bezos
― Jeff Bezos
“Yielding flexibility is a virtue
of an ever-expanding heart.”
― Molly Friedenfeld
― Molly Friedenfeld
As
always, thanks for reading and have a great day and week….M….a Pearl Seekerlike you. Thanks to Ajay for his
compliments on my last post, and thanks to the rest of you for your likes,
pins, tweets and shares. Much
appreciated.
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1 comment:
Become a master at what you do, so that customers will line up for you and give you complete room to innovate and do the best job.
Minoo, the master strategist, the super adapter. Well said...if people perceive you as cooperative; low maintenance, a lot more opportunities come your way; you get a lot more done. The converse is also unfortunately tru
And multi-tasking...you can get so much more done that way!
Each one of your posts compels us to go deep within ourselves to bring out the best inside us!
Another great post, Minoo!
Ajay
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